Hosted Exchange – Service Advisory

Updated to Resolution

Potential Business Impact

Mailbox users may be experiencing e-mail delivery delays.


Our email services team has identified an issue that may impact services for accounts on cluster 021 & 024. We are actively working on the issue and will provide updates as further information becomes available.

Accounts Potentially Affected:

Cluster 021 & 024

Service(s) Impacted: Mail Delivery

Summary of issue: Users may experience e-mail delivery delays

Update: 11:30 EST Our system administrators failed over the databases to resolve the issue. All mail queues are now clear. If you continue to experience e-mail delivery delays, please contact our Support Department. Thank you for your patience.

Started at 08/15/2013 10:31 AM ET, E-Mail are starting to queue up on the server.

Technical Details: 

Our system administrators are aware of the issue and are currently looking into the matter. We will provide updates as they become available.

Questions about this event?

Feel free to contact us. The event case number is 444.